Returns & Guarantee
The 30-Day Belford Guarantee
We want you to love what you ordered. If it's not right, send it back — no drama.
30-day satisfaction guarantee
If you're not satisfied with your purchase, you have 30 days from delivery to request a return for a refund or exchange. Items should be unused, in original condition, and in their original packaging.
How to start a return
- Email us with your order number and the item you'd like to return.
- We'll send you simple return instructions.
- Once we receive and inspect your item, we'll process your refund or exchange.
Refunds
Approved refunds are issued to your original payment method, typically within 5–10 business days of us receiving your return.
Damaged or wrong item?
If anything arrives damaged or incorrect, contact us right away with a photo and we'll make it right at no cost to you.
Please confirm the final return policy details with us before shipping anything back.